Data Integrity Unit Supervisor

  • Colorado United States
  • 2

Responsible for:

- Supervising staff providing basic customer support and troubleshooting related issues for the Data Integrity Unit in adherence to corporate and departmental policies and procedures

- Supervise initial customer calls and provide more advanced Tier I support, dispatching support to Tier II, as necessary

- Maintain a high level of customer satisfaction by establishing and monitoring key service indicators, applying appropriate prioritization and resource management

- Inv...

Company Details

Company: West Corporation

State: Colorado

Country: United States